Residence Inn Vacaville

First, not recognized as a Bonvoy Gold member. Then open the door to my room and it reeked of cigarette smoke. Went back to front desk and yes he gave me a new room but also gave me a face when I said it smelled like smoke. New room was clean and quiet.

The staff was great! Rooms were clean and decent. There were some room issues, but maintenance came in quickly and fixed it. I wish the sofa beds were a little bit more comfortable.

Pool in bad condition. Yellow-green color. I used the pool broom to attempt to clean the dirt at the bottom and the dirt didn’t move. Half the free weights in the exercise room were missing. The oatmeal for breakfast was watered down for two days. Like soup. Elevator broken and for a 74 year old senior citizen it was difficult to get up three flights of stairs

We really enjoyed our week long stay in the two bedroom two bathroom, full kitchen option! The daily free breakfast was excellent, staff was very accommodative and friendly! Centrally located and will definitely stay again in the future, if visiting the area!

Soccer tournament We stayed at this hotel for a soccer tournament from Friday to Sunday. Davis Complex is a 24 minute drive. When we first checked in, we were given the wrong room. We had booked a one-bedroom suite but instead got a studio, which are two completely different types of rooms. It turns out they didn't have a one-bedroom suite available. On Friday, Pearl, the receptionist, was kind and gave us a free night. The next night, we were able to get our one-bedroom suite. The kitchen staff is lovely, especially the African American lady. The location is amazing, The indoor pool is great, and the icing on the cake is the outlets literally next door to the hotel, with great shops like Nike, Adidas, Abercrombie, Hollister, and many more. There are lots of food options available. The elevator is still not working, but the stairs are doable since it is a 3-story building. Currently, they are not charging for parking because the elevator isn't working, which seems fair to me. Overall, the staff is friendly, and the location is convenient. The hotel offers a pleasant stay for those attending the soccer tournament.

When we arrived we booked a 1 bedroom suite but it was on the second floor. They then informed us that the elevator was broken and we need to walk up the stairs. My husband had just had knee surgery a few months earlier so that was definitely a no for him. They gave us another room but I feel like that’s something they should share with guest prior.